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FAQ

  • How can I get the free trial of the software?
  • You can download the free trial version of the software from our website https://anydwg.com. The software is 100% secure and virus-free.
  • How long will I receive the license code after I complete the purchase?
  • Normally you will receive the license code by email immediately after your successful purchase. If the email is not received, it may go to the spam folder or be blocked by the email server, please check the spam folder or contact our sales team at sales@anydwg.com for further assistance.
  • Is the price for the full version a one time charge or a yearly charge?
  • The price you pay for the full version is a one time price. The price includes all future upgrades and technical supports.
  • Is the online order form secure?
  • Yes, it is 100% secure. We use MyCommerce/ShareIt (a Digital River company) to process the order, the online ordering system is secured by Norton.
  • How to register my software?
  • If you have purchased the software and received the license code, you can run the program and enter the license code to register the software. If you haven't paid for the software, please purchase the software from our website https://anydwg.com.
  • If I purchased a license, can I use the program on another computer?
  • If you have a desktop computer and a laptop, you can install the software on both computers, just only run it on one at a time.
  • How to transfer the software to a new computer?
  • To transfer the software to a new computer, please download the free trail version of the software from our website https://anydwg.com, install it on the new computer and use your license code to register it. And then uninstall the software on the old computer.
  • If I lost my license code, how to retrieve my license code.
  • Please use this form (https://www.mycommerce.com/shopper-support/) to retrieve your license code or contact our sales team at sales@anydwg.com
  • How to uninstall the software?
  • Please click here to get the help.
  • Do you charge VAT on my purchase?
  • MyCommerces/ShareIt charges VAT for European Union countries, United Kingdom, Australia and Japan users.
  • What is the Site License?
  • The Site License allows you to install and use the software on an unlimited number of computers at your company.
  • What is the Server License?
  • The Server License allows you to install the software on a server and enables an unlimited number of users to run the software on the server by using the remote access software (such as Microsoft Remote Desktop, TeamViewer, Chrome Remote Desktop, Citrix and etc).
  • What is the difference between the standard and Pro version (For example: Any DWG to PDF Converter and Any DWG to PDF Converter Pro)?
  • There is no difference between the standard and Pro version, except the Pro version supports command line feature. The command line feature helps software developers convert the files in command line mode automatically. If you don't need the command line feature, we recommend you purchase the standard version.
  • If I have purchased the standard version of the program, how do I upgrade to the Pro version?
  • Please contact our sales team sales@anydwg.com to upgrade the software.
  • How to get the command line usage information of the program?
  • Please run the program, click the Help button to open the Help and read the chapter "Command Line Usage" to get the command line usage information.